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HIPAA Notice

HIPAA Notice of Privacy Practices + Patient Notices

Batlin Recovery Center
27882 Country Road H
Marshall, MO 65340
Phone: (660) 202-8818
Email: [email protected]

Effective Date: January 10, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1) Who this Notice applies to

This Notice of Privacy Practices (“Notice”) describes how Batlin Recovery Center (“Batlin,” “we,” “us,” or “our”) may use and disclose your protected health information (“PHI”) and how you can access it. PHI is information about you that may identify you and relates to your past, present, or future physical or mental health condition, the healthcare services you receive, or payment for those services.

2) Our legal duties

  • We are required by law to maintain the privacy and security of your PHI.
  • We are required to provide you with this Notice describing our legal duties and privacy practices.
  • We must follow the duties and privacy practices described in this Notice.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

3) How we may use and disclose your PHI (without your written authorization in most cases)

Under HIPAA, we are permitted (and sometimes required) to use and disclose your PHI for certain purposes. Common examples include:

A. Treatment

We may use and share your PHI to provide, coordinate, or manage your treatment and related services. This may include sharing information with other healthcare providers involved in your care.

B. Payment

We may use and share your PHI to bill and collect payment for services and to obtain payment authorization from insurers or other payers.

C. Healthcare operations

We may use and share your PHI to support our business activities (for example, quality improvement, training, licensing, accreditation, audits, internal management, legal services, and general operations).

D. Individuals involved in your care

Unless you object, we may share relevant information with a family member, friend, or other person you identify who is involved in your care or in payment for your care. We may also notify such a person about your location or general condition. If you are unable to agree or object (for example, in an emergency), we may share information if we determine it is in your best interest.

E. Emergencies and serious threats

We may use or disclose PHI to respond to a medical emergency or to reduce or prevent a serious and imminent threat to health or safety.

F. Public health and safety activities

We may disclose PHI for public health purposes (such as preventing or controlling disease, reporting abuse/neglect as required by law, reporting certain injuries, or notifying people at risk of spreading a disease) as permitted or required by law.

G. Health oversight activities

We may disclose PHI to health oversight agencies for activities authorized by law, such as audits, investigations, inspections, and licensing.

H. Legal and law enforcement purposes

We may disclose PHI when required by law, in response to a court order or lawful process, or for other legal and law enforcement purposes as permitted by HIPAA.

I. Coroners, medical examiners, funeral directors, organ donation

We may disclose PHI to a coroner or medical examiner and for funeral director purposes. We may also disclose PHI to organizations that handle organ and tissue donation.

J. Research

We may use or disclose PHI for research in limited circumstances, consistent with HIPAA requirements (for example, with an authorization, or with approval/waiver by an appropriate privacy board or institutional review board, as applicable).

K. Workers’ compensation

We may disclose PHI for workers’ compensation claims as permitted by law.

L. Military, national security, and correctional institutions

We may disclose PHI as required for specialized government functions (such as military, national security, or protective services) and for certain purposes related to correctional institutions.

4) Uses and disclosures that typically require your written authorization

In most situations, we will ask for your written authorization before using or disclosing your PHI for the following:

  • Psychotherapy notes (as defined by HIPAA), except in limited circumstances permitted by law.
  • Marketing purposes, except for certain communications that are permitted without authorization.
  • Sale of PHI (where PHI is disclosed in exchange for direct or indirect remuneration), except as permitted by law.

You may revoke an authorization in writing at any time, except to the extent we have already acted on it.

5) Your rights regarding your PHI

Subject to certain exceptions, you have the following rights:

A. Get a copy of your health records

You can ask to see or get a copy of your PHI that is part of your designated record set (for example, medical and billing records). We will provide a copy or summary, typically within 30 days, and may charge a reasonable, cost-based fee.

B. Ask us to correct your health records

You can ask us to amend PHI you believe is incorrect or incomplete. We may deny your request in certain cases (for example, if we did not create the record). If we deny your request, we will provide a written explanation.

C. Request confidential communications

You can ask us to contact you in a specific way (for example, only at a certain phone number) or to send mail to a different address. We will say “yes” to reasonable requests.

D. Ask us to limit what we use or share

You can ask us not to use or share certain PHI for treatment, payment, or operations. We are not required to agree to your request, and we may say “no” if it would affect your care. If you pay for a service or item out-of-pocket in full, you can ask us not to share information about that service or item with your health plan for payment or operations purposes; we will agree unless a law requires us to share that information.

E. Get a list of those with whom we’ve shared your information

You can ask for an accounting of certain disclosures of your PHI made in the six years prior to the date you ask, excluding disclosures for treatment, payment, and operations and certain other disclosures. We will provide one accounting per year for free; we may charge a reasonable fee for additional requests.

F. Get a copy of this Notice

You can ask for a paper copy of this Notice at any time, even if you agreed to receive the Notice electronically.

G. Choose someone to act for you

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your PHI. We will verify authority before taking action.

H. File a complaint

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information in Section 9, and/or file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). We will not retaliate against you for filing a complaint.

6) Additional confidentiality protections for Substance Use Disorder (SUD) records (42 CFR Part 2)

Because Batlin provides substance use disorder (SUD) services, certain information may be subject to special federal confidentiality protections (commonly known as “42 CFR Part 2”) in addition to HIPAA. See Appendix B — 42 CFR Part 2 Confidentiality Addendum for an overview.

7) How to request your rights / how to submit a request

To exercise any of the rights described in this Notice, contact us at:

Batlin Recovery Center
Attn: Privacy Officer
27882 Country Road H
Marshall, MO 65340
Phone: (660) 202-8818
Email: [email protected]

8) Changes to this Notice

We may change the terms of this Notice, and the changes will apply to all PHI we maintain. The updated Notice will be available upon request, and we will post the current version on our website at /hipaa-notice.

9) Contact

If you have questions about this Notice, contact our Privacy Officer at [email protected] or (660) 202-8818.

Appendix A — Good Faith Estimate Notice (Uninsured or Self-Pay)

Right to receive a Good Faith Estimate. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost if you are uninsured or if you choose not to use your insurance (self-pay).

  • You can ask for a Good Faith Estimate before you schedule a service or at any time you request one.
  • If you receive a bill that is $400 or more above your Good Faith Estimate, you may be able to dispute the bill through a federal dispute resolution process.
  • Keep a copy of your Good Faith Estimate in case you need it later.

To request a Good Faith Estimate, call (660) 202-8818 or email [email protected].

Appendix B — 42 CFR Part 2 Confidentiality Addendum (SUD Patient Records)

Important: Federal law provides special confidentiality protections for records of individuals seeking or receiving substance use disorder (SUD) treatment from a Part 2 program, and for SUD-related records maintained by such a program.

1) General rule

In general, SUD patient records protected by 42 CFR Part 2 may not be disclosed without the patient’s written consent, unless a specific exception applies or disclosure is otherwise permitted by law.

2) Redisclosure prohibition

Records protected by 42 CFR Part 2 may include a notice that federal law prohibits unauthorized redisclosure. If you authorize a disclosure, recipients may be restricted from redisclosing the information except as permitted by law.

3) Examples of limited situations where disclosure may be permitted

Depending on the circumstances and applicable law, disclosures may be permitted in limited situations such as:

  • Medical emergencies (to address an immediate threat to health that requires disclosure of information).
  • Qualified service organizations and contractors performing services for the program (subject to required agreements and safeguards).
  • Audit and evaluation activities authorized by law.
  • Certain research activities consistent with Part 2 requirements.
  • Court orders meeting Part 2 standards (where applicable).

4) Your choices

If you sign a Part 2 consent, you may be able to revoke it in writing, except to the extent we have already acted in reliance on it. You may request more information about how Part 2 applies to your records by contacting our Privacy Officer.

Appendix C — Nondiscrimination and Language Assistance (Section 1557)

Batlin Recovery Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex in its health programs and activities.

1) Language assistance and auxiliary aids

We provide, free of charge, appropriate auxiliary aids and services and language assistance services, when necessary for effective communication and to provide meaningful access.

  • Auxiliary aids and services may include qualified interpreters, information written in other formats, and other assistance.
  • Language assistance may include qualified interpreters and translated information.

To request language assistance or auxiliary aids, call (660) 202-8818 or email [email protected].

2) Grievance and complaint process

If you believe Batlin Recovery Center has failed to provide these services or has discriminated in another way, you can file a grievance with our Section 1557 Coordinator:

Section 1557 Coordinator (Compliance Contact)
Batlin Recovery Center
27882 Country Road H
Marshall, MO 65340
Phone: (660) 202-8818
Email: [email protected]

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). OCR complaint information is available through HHS.

This Notice applies to Batlin Recovery Center’s privacy practices as a covered healthcare provider. If any state or federal law provides greater privacy protections than described here, we will follow the more protective law.